Q: What are Microsoft windows updates? My system runs fine. I don't need to install the upgrades, do I?
A: You should keep your system up to date with all the recommended Microsoft updates. After Microsoft releases software, problems are uncovered and a solution is developed. The solution to the problem is released to the public as an update. Some of the discovered problems are serious flaws that can allow hackers access to your computer.
07-05-2004 remote repairs
Do you know that your computer technician can check your computer without actually making a visit to your location? Windows XP includes a very nice built in feature named remote assistance. The person who needs help uses remote assistance to build an invitation that is sent to the technician by Instant Messenger or email. The technician receives the invitation and uses it to respond and connect to the remote computer. The technician is then able to see the remote computer's screen on his computer and can even make changes to fix problems on the remote computer.
Q: What is a hijack? How did my computer get hijacked? A: In the computer world, a hijack is when you have your home page replaced by another webpage that you don't necessarily want. For example, you normally have www.msn.com pop up when you start up Internet Explorer. Www.msn.com would be your home page. If another website starts popping up, you have been hijacked.
Everyone should be aware of the today's definition of spam. This isn't mystery meat in a can. Spam is unsolicited advertisement email. A few weeks ago, Howard H. Carmack, the infamous "buffalo spammer",was sentenced to seven years for his identity theft conviction.
06-07-2004 keystroke shortcuts/service
My friend John always has a neat new keystroke shortcut to tell me about whenever I visit him to do any computer repairs. He is always amazed that I'm not impressed with a new shortcut that he has discovered. "Did you know about the Control D key in application x"?
Q: Why do I need to do maintenance on my computer? Why can't I just turn it in and forget about it?
A: Your computer is not like a television set. It is running programs and reacting to information that it receives from the Internet. It is in a constant state of change.
Q: Do you know about "phishing"? Karen F., Tewksbury
You may have heard of the band, Phish, but "phishing" has is not the practice of following the band on tour. "Phishing" is the term used to describe sending email to someone with the intent of tricking them into revealing private information.
You are probably tired of all the virus and worm stories in the news lately but you need to know how to protect yourself from new types of attacks. An up to date virus scanner is not enough to protect you from the current worm attacks on the Internet. There are two other complementary tools to assist you in keeping your computer operating properly.
04-26-2004 print screen/heat
Q: Occasionally when I'm surfing the web with Internet Explorer, I want to print what is on the computer screen. When I click on File->Print, the printed output doesn't reflect what is on the screen. Is there another way to print what is on the computer screen?
A: Here's a trick to help you print something on your computer screen. This trick will grab the entire contents on your screen and allow you to print or save it for later viewing.
04-19-2004 slow bootup
Does your computer take a very long time to boot up or does it refuse to shutdown? This is a very common problem. Don't worry, you don't have to buy a new computer. Here's a little test to prove that your computer is not in too bad of shape.