Q: I wish to install a wireless network in my house but it is sooo confusing. "LOST in Space", Lowell
A: Yes there are a lot of confusing issues to resolve when considering a wireless network. There are 3 standards or types of wireless networks. The speed and characteristics of the different types are specified by the IEEE (Institute of Electrical and Electronics Engineers).
07-14-2003 email scam TIP:
There is a new twist to network scams. Some paypal customers received email requesting them to go to a website to confirm their private customer information including their charge card numbers. Paypal is service that allows users to send and receive money over the Internet for very little cost. All the customer had to do was to click on the link that was embedded in the email.
Q: HELP! Unsolicited pornography has suddenly started appearing on my computer.I close the popup but more keeps appearing on my machine. What can I do to get rid of it?
Philip D., Dracut
A: This problem doesn't necessarily indicate that someone in your home has been spending time on adult websites. A virus or spyware can open the door for adult material providers to bombard your computer with unwanted material.
06-16-2003 computer terms
Q: What's inside a computer? What is a HARD DRIVE, CDROM, MODEM, etc..? Anonymous student at the Lowell Senior Center
A: All personal computers are not exactly the same but there are components that are common to all computers. Computers have become very simple in the number of components but don't be fooled into thinking that your computer is not an engineering miracle.
06-09-2003 virus hoax
Question: I received email that warned me about a virus and instructed me to remove some files from my computer. The email states that the files are part of a virus that is not detected by virus scanners. Should I follow the directions to remove the virus? Jackie H., Westford
Answer: You need to be careful when you receive an email that notifies you to take an action to remove a virus. There are many virus notifications that are hoaxes. The notice will instruct you to remove files or do some other action.
06-02-2003 boot floppy
Question: How do I make a boot floppy for my windows 98 system? Bill D., Tewksbury
Answer: A boot diskette can help you to troubleshoot a hard drive startup problem but it will not boot full windows. Windows 95, 98, and ME allow you to boot your system from a floppy disk to a command line prompt. This will allow you to troubleshoot and repair some hard drive problems. Windows NT, 2000, and XP do not normally allow you to boot from a single floppy but there are some floppy diskette utilities available on the Internet.
05-26-2003 slow shutdown
Question: When I attempt to shutdown my system, my system takes forever to shutdown. What could be wrong? Anonymous
Answer: Try this test. Start your system in SAFE mode. SAFE mode is a reduced functionality version of windows but it offers you the chance to gain control of your system.
05-19-2003 add cdrom
Question: My friend "who knows a lot about computers" added a new CDROM to my computer. Now, it doesn't boot. What could be wrong? Anonymous phone call
Answer: Here's a checklist of things to consider when you add or change your CDROM in your computer. REMOVE THE POWER CORD FROM THE BACK OF THE COMPUTER BEFORE YOU ATTEMPT TO OPEN THE COMPUTER!